Shipping/Return Policy

Shipping and Return Policy

At Black Young Inc, we prioritize your satisfaction and aim to ensure a seamless shopping experience. Our Shipping and Return Policy is designed to offer convenience and flexibility while maintaining transparency and fairness.

Shipping:

1. Order Processing: Once your order is confirmed, our team works swiftly to process it. Orders are typically processed within 1-2 business days, barring any unforeseen circumstances or customizations.

2. Shipping Methods: We offer several shipping options tailored to your preferences. Choose from standard, expedited, or express shipping at checkout. Please note that shipping times may vary depending on your location and the selected shipping method.

3. Shipping Costs: Shipping fees are calculated based on the weight of your order, your location, and the chosen shipping method. You can view the shipping costs before finalizing your purchase during the checkout process.

4. Tracking Information: Once your order is shipped, you will receive a confirmation email containing tracking details. This allows you to monitor the progress of your package and estimate its arrival.

Returns:

1. Return Eligibility: We want you to love your purchase. If for any reason you're not entirely satisfied, we accept returns within 7 days from the delivery date. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

2. Return Process: Initiate the return process by contacting our customer service team. They will guide you through the necessary steps and provide you with a return shipping label, if applicable.

3. Refunds and Exchanges: Upon receiving the returned item, our team will inspect it to ensure it meets the return criteria. We offer refunds to the original payment method or exchanges for a different product of equal value, as per your preference.

4. Return Shipping: In some cases, return shipping costs may apply and will be deducted from your refund. This is determined based on the reason for the return and our policy terms.

5. Exceptions: Please note that certain items, such as personalized or customized products, may not be eligible for return due to their unique nature. Any exceptions to our return policy will be clearly communicated on the product page.

Your satisfaction is paramount to us. If you have any questions or need further clarification regarding our Shipping and Return Policy, please don't hesitate to reach out to our customer service team. We're here to assist you every step of the way.

Black Young Inc. strives to provide a seamless and enjoyable shopping experience, and we appreciate your trust in us.

Thank you for choosing Black Young Inc.